Ruby-Gordon Furniture & Mattress
100 Day bedMATCH Guarantee Policy
At Ruby-Gordon your comfort and a great night sleep is what is most important to us. That is why we use bedMATCH, a patented sleep support diagnostic machine to determine your correct sleep support level. We are so confident that we can find the perfect mattress for you that we offer a 100 Day bedMATCH Guarantee. With our bedMATCH Guarantee we let you take your newly purchased mattress for a "test drive." If you are not completely satisfied with the comfort of your new mattress you may exchange it within 100 days of delivery. BedMATCH takes the guess work out of buying a new mattress and our guarantee gives you piece of mind.
Terms & Conditions:
1. To qualify for the bedMATCH guarantee a 10 year warranty mattress protector must be purchased from Ruby-Gordon before the time of delivery or pickup of the mattress. The mattress must be kept for 7 days after date of delivery. If after 7 days you are not completely satisfied, you will have up to 100 days, after your original delivery date, to reselect a new mattress. There will be a $150 redelivery fee for mattress exchanges within the first 30 days.
2. The guarantee is based on comfort not support, therefor, the customer must purchase a mattress that is the same support color or recommendation as provided by the bedMATCH support diagnostic system.
3. No minimum mattress purchase is required.
4. There is a limit of one mattress reselection per customer under this bedMATCH Guarantee.
5. A replacement mattress must be of equal or greater price to the mattress being replaced. If the everyday selling price of the replacement mattress is greater than the original purchase price of the mattress being replaced, you are responsible to pay the difference plus applicable tax.
6. The bedMATCH Guarantee does not entitle the customer to a refund of any kind.
7. Law tags must be attached to the returned mattress, and the mattress must be in sanitary condition, clean and free of tears, burns, odors, and stains of any kind.
8. Special order, clearance center, closeout, and floor sample mattresses are not eligible for the 100 Day bedMATCH Guarantee even if a 10 year warranty mattress protector is purchased before time of delivery or pickup.
9. Motorized foundations, pillows, mattress protectors, sheets, and bed frames cannot be replaced as part of this Guarantee.
10. By not purchasing a 10 year warranty mattress protector from Ruby-Gordon before the time of delivery or pickup of your mattress, you agree to decline the trial period and wave the 100 Day Comfort Guarantee.