In home delivery is available:
Tuesday through Saturday
Delivery begins at 8am
Ruby-Gordon Furniture & Mattresses offers you a team of experienced furniture
delivery experts that inspect and assemble your furniture
before delivery. You don’t have to break your back carrying,
moving or assembling your new furniture, with our
professional delivery service. You can just sit back, relax and
get right to enjoying your furniture!
- Our office will call you the day before your delivery is scheduled and give you
a three hour window of when your furniture will arrive. On the day of your
scheduled delivery you can track your delivery using Dispatch Track.
- If you are unable to be home on your scheduled delivery day, please call
our office as soon as possible to reschedule. We need 24-48 hours notice to
reschedule for the next delivery day.
Please confirm your address and phone numbers on your invoice.
Prepare the area and create a clear path to where your furniture is going. If you
are moving furniture, always lift and move. Never push or pull as dragging may
result in damage to your floor or carpet.
Measure your doorways, hallways, and elevator doors to make sure they can
accommodate your furniture.
Arrange for someone (18 years or older) to meet our delivery drivers. If no one
is home, our team will move on the next delivery and you may be subject to an
additional delivery charge.
For safety, please inform your salesperson of any hazardous conditions or
unusual circumstances (i.e. narrow entry, hallways or steep driveway).
Please shovel/salt any snow or ice to make a safe path to the entryway of your home.
Delivery drivers can call you with an estimated time of arrival if you make a request.
Delivery Team Will Perform the Following:
- Place your furniture where you want it.
- Remove plastic coverings from upholstered pieces, mattresses, and box springs.
Remove straps which secure sleeper sofa mechanisms.
Set up dining room table with leaves in, if you wish.
Set up bed frames and place mattresses on frame.
Attach mirrors to dressers, but not to walls.
Set up hutch, buffet units, and wall units; set glass shelves in hutch or cabinets.
Remove all packaging materials from your property.