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Gotta Love it Guarantee

Online Order Sale Policy

At Ruby-Gordon we understand buying furniture online can be a bit more difficult than day to day necessities, that’s why we offer our Got to Have It, Got to Love It Online Guarantee. We give you 48 hours after pickup or delivery to decide if you truly love your purchase. If it is not exactly what you wanted, then we will take back it back no questions asked, and you will receive an store credit to purchase something you truly do love.

For online orders, upon delivery, the customer has 48 hours to return the product. Product must be returned in new condition. The customer, upon product return, will receive an in store credit for the purchase amount. Tax and delivery are non-refundable. A manager to process the reselect in-store or over the phone, as we are unable to process reselects on our website. One reselect per online sale.